1. Introduction
Welcome to MotorsExpert. These Terms and Conditions govern your use of our website and services. By accessing or using MotorsExpert, you agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our services.
MotorsExpert is operated by MotorsExpert Ltd, registered in the United Kingdom. Our services include vehicle history checks, automotive marketplace listings, car valuations, and related services.
2. Definitions
- "Website" refers to motorsexpert.com and all associated pages
- "Services" refers to all products and services offered by MotorsExpert
- "User" refers to any person who accesses or uses our website
- "Seller" refers to users who list vehicles or parts for sale
- "Buyer" refers to users who purchase or enquire about listings
3. Account Registration
To access certain features, you must register for an account. You agree to:
- Provide accurate and complete information during registration
- Maintain the security of your account credentials
- Notify us immediately of any unauthorised access
- Be responsible for all activities under your account
- Be at least 18 years old to create an account
4. Vehicle History Checks (HPI Checks)
Our vehicle history check services provide information based on data from various sources including DVLA, DVSA, and insurance databases.
Important Disclaimers:
- Reports are provided for informational purposes only
- We do not guarantee the accuracy or completeness of third-party data
- Users should conduct their own due diligence before purchasing a vehicle
- Data may not include very recent changes or unrecorded incidents
- We are not liable for any decisions made based on our reports
5. Marketplace Listings
For Sellers:
- You must have legal right to sell any listed vehicle or part
- All listings must be accurate and not misleading
- You are responsible for complying with all applicable laws
- We reserve the right to remove any listing without notice
- Prohibited items include stolen goods, counterfeit parts, and illegal items
For Buyers:
- All transactions are between you and the seller
- We are not a party to any transaction and assume no liability
- We recommend verifying vehicle history before purchase
- Inspect items thoroughly before completing any purchase
6. Car Valuation & "We Buy Your Car" Service
Our online valuations are estimates based on market data and the information you provide.
- Online valuations are subject to physical inspection
- Final offers may differ from online estimates
- We reserve the right to withdraw any offer at any time
- Collection is subject to availability and location
- Payment is made only after successful vehicle handover and documentation
7. Payments & Refunds
No Refund Policy:
All purchases of vehicle history reports, HPI checks, and premium services are final. We do not offer refunds except in the following circumstances:
- Technical error preventing access to purchased reports
- Duplicate charges due to system error
- Service not delivered as described
Refund requests must be submitted within 14 days of purchase with proof of the issue.
8. Intellectual Property
All content on MotorsExpert, including text, graphics, logos, and software, is the property of MotorsExpert Ltd or its licensors and is protected by UK and international copyright laws.
You may not reproduce, distribute, or create derivative works without our express written permission.
9. Limitation of Liability
To the maximum extent permitted by law, MotorsExpert Ltd shall not be liable for:
- Any indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Any disputes between buyers and sellers
- Accuracy of third-party data in vehicle reports
- Technical issues or website downtime
Our total liability shall not exceed the amount you paid for the specific service in question.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of the revised terms.
12. Contact Information
For any questions about these Terms and Conditions, please contact us at:
Email: info@motorsexpert.com